City of Richmond

Frequently Called Numbers

The following is a list of main numbers for City Departments and Services. For a more detailed list of contacts with key word search please refer to the Service Directory. To request a service you may also use our Customer Feedback Application.

For Emergency Numbers please see Who to Call in an Emergency.

Community Bylaws
Dog Licences: 604-247-4633
Animal Control: 604-247-4630
(For emergencies call the Richmond Animal Protection Society 604-275-2036 between the hours of 10:00 am and 6:00 pm Monday to Friday and Saturday and Sunday 9:00 am to 5:00 pm. After hours call the RCMP non-emergency number at 604-278-1212.)

Bylaw & Parking Ticket Enquiries: 604-276-4284
Automated Parking & Bylaw Enquiries: 604-276-4345

Fire Department (Richmond Fire-Rescue Division)
Administration Non-Emergency Calls Only: 604-278-5131

Police Department (Richmond RCMP)
Administration Non-Emergency Calls Only: 604-278-1212.

Garbage & Recycling
Information Line: 604-276-4010

Health
Richmond Health Department: 604-233-3150
Environmental Health: 604-233-3147

Human Resources
Reception: 604-276-4105

Library
Brighouse - Main Branch - Hours: 604-231-6401

Permit Centre
Business Licences: 604-276-4328
Building Permits: 604-276-4285
Inspection Enquiries (Mon - Fri: 8:15 am - 5:00 pm): 604-276-4118
Inspection Request Line: 604-276-4111

Police - RCMP
Administration Non-Emergency Calls only: 604-278-1212

Public Works
Public Works Service Centre: 604-244-1262
24 Hour Emergency Calls: 604-270-8721

Recreation & Cultural Services
Registration (Mon - Fri: 8:30 am - 5:30 pm) & 24 hour Information Line: 604-276-4300

Taxes - Property & Utility
General Enquiries: 604-276-4145

Transportation & Traffic
Parking Tickets: 604-276-4345
Transportation & Traffic Enquiries: 604-276-4388
Traffic Signals: 604-247-4616

Zoning Information
Zoning & Signs: 604-276-4017