Paying Your Utility BillPlease Note: we are no longer sending Tax or Utility billings via ePost. If you are an ePost customer, you should have received a letter from us in your ePost account detailing this change.
Five Ways to Pay
Online Banking, bank machine/ATM, in person, or by telephone
|Credit Card||Service fees apply|
|City Hall, PO Box 94351, Richmond BC V6Y 2A8
Cheques must be made payable to the "City of Richmond". Cheques post-dated for the due date on your bill are acceptable. Please do not send cash in the mail.
Postmarks will not be accepted as date of payment.
|24 Hour Drop Box at City Hall||6911 No. 3 Road - north side of the building
|In Person at City Hall||Mon - Fri, 8:15 am to 5 pm - cash, cheque or debit ONLY
Please note that credit cards are not accepted at City Hall.
You can pay your property taxes or utility bills online if you are a member of a Canadian financial institution that offers online services. To set up your account:
- Contact your bank to set up online banking.
- Add the City of Richmond as a payee
- For Utility Bills enter your 6-digit Utility account number
|Financial Institution||Utility Payee Name|
|Bank of Montreal||City of, Utility|
|CIBC||RICHMOND (CITY OF) UTILITY|
|Coast Capital Savings||Richmond City Utilities|
|RBC Royal Bank||CITY OF RICHMOND UTILITIES|
|TD Canada Trust||RICHMOND (CITY OF) UTILITY|
|Westminster Savings Credit Union||Richmond, City – Utilities|
|Vancity Savings Credit Union||RICHMOND, CITY-UTILITIES|
|HSBC||Richmond Utilities, City of|
|PC Financial||RICHMOND (CITY OF) UTILITY|
Pay your property taxes and utilities by credit card through the City’s website with your Visa or MasterCard. A convenience fee of 1.75% of your tax or utility payment will be added to your payment amount to offset the service fees charged by the various credit card companies to the City.
Pay with your credit card via My Property Account
Or, Pay with your credit card using account information from your utility bill
Pre-Authorized Withdrawal (PAWS) Option
Did you know the City offers a prepayment plan?
This option offers you the convenience of paying your property taxes and annual utility charges in 10 monthly instalments, through an automatic deduction from your bank account. Payments towards your next years property taxes and annual utility charges are deducted on the first business day of each month, commencing on August 1st. The City pays you interest on these monthly instalments which is credited to your tax account.
For metered utilities, you have the option to have automatic withdrawals, on the meter due date, for the balance payable noted on your meter bill.
Please contact the Tax Department of the City of Richmond at 604-276-4145 for further information on this plan, or simply fill in and mail us your application noted below.Property Pre-Authorized Withdrawal (PAWS) Form
Property Pre-Authorized Withdrawal (PAWS) form
If you do not pay your utility bill on time you will lose your 10% discount.
Avoid postal delays by registering with My Property Accounts to receive your property tax and utility bills online.
Related Topic: Paying your Tax Bill