City of Richmond prepares for potential postal service disruption
Update -- October 22, 2018: Canada Post workers announced on Sunday, October 21 that they have started rotating strikes and that, while mail delivery may be delayed, it will not be halted altogether.
21 September 2018
The City of Richmond is taking steps to prepare for a possible postal service disruption that could begin as early as next week.
Many City departments mail information, notices, bills and payments to residents and customers could be impacted by the postal service disruption.
The City offers the following options:
Payments to/from the City
The City’s finance department, which mails cheque payments each week, will temporarily stop mailing cheques after Friday, September 21. Mail-outs will resume again once the potential for postal delivery disruption has passed.
- In Person Pick-up: Suppliers and customers can pick-up their cheques in person at the information reception desk located at the 1st Floor, City Hall, 6911 No. 3 Road, Richmond, BC. A City representative will contact the person when a cheque is ready for pick-up.
- Direct Deposit/Electronic Funds Transfer (EFT): Payments can be deposited electronically into the suppliers' or customer’s bank account. Direct deposit is a secure, convenient and sustainable method of payment to our suppliers. To sign up, please:
- Complete the Electronic Funds Transfer Form https://www.richmond.ca/__shared/assets/cityeftform2016July0844729.pdf
- Scan and email the completed EFT Form, along with a void cheque copy or a bank account verification letter issued by your financial institution to email@example.com
- Or fax the completed EFT Form, along with a void cheque or a bank account verification letter issued by your financial institution to 604-276-4162
Paying the City - licenses, permits, payments and grants
Online services at www.richmond.ca offer fast and convenient options for licenses, permits, payments and grants.
Please note, even in the event of a mail service stoppage, you are responsible for ensuring that your payments arrive when they are due.
Suppliers may send invoices electronically to firstname.lastname@example.org or hand deliver them to City Hall at 6911 No. 3 Road, Richmond, BC during business hours, Monday to Friday, 8:15 a.m. to 5:00 p.m. After business hours, invoices can be dropped off at the City Hall drop box, located at the North side of the building.
Bylaw/parking ticket payments
Bylaw/parking ticket payment amounts and due dates are printed on your notice. You may pay them either:
- In-person at City Hall
Due to the mail disruption, courtesy reminders may not reach you. Please make note of due dates as you are responsible for making payments on-time.
Monthly Parking Permits and Dog Licenses
Most licence payments and renewals can be processed online – and all can be paid in-person at City Hall or dropped off at the main entrance mail slot.
If you do not receive your:
- Monthly parking permit that you have paid for, we will have your licence plate on record and you will not be ticketed.
- Dog tags that you have paid for will not be fined.
Business Licence Renewals and Applications
If you do not receive your business licence renewal, email email@example.com with the details of your business.
Licence applications can be sent to firstname.lastname@example.org or brought to City Hall in person.
Corresponding with Mayor and Council
Please email email@example.com.
Voter cards have already been mailed to registered voters in each household, and they indicate a voter’s designated voting place on General Voting Day, October 20. Voter cards are not necessary to vote, and voters may update their information at one of the advance voting opportunities or on General Voting Day. In addition, the Richmond Elections Office has prepared Voter’s Guides, which are booklets with voting information, including candidate profiles. These Guides will be sent to all Richmond households, through Canada Post —if possible—, or along with the local newspaper in early October. It will also be available online at richmond.ca/elections. Voters may also pick up a copy of the Guide from Richmond City Hall, Richmond Public Library (all branches), community centres and other community service centres.
For other mail-related concerns, please contact us via email at firstname.lastname@example.org or call 604-276-4000.