Emergency Calls
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Dial 9-1-1
In an emergency, call 9-1-1 to reach Police, Fire or Ambulance. If you observe suspicious/criminal activity and a suspect is present, call 9-1-1. Do not assume someone else has already called the Police.
What is an Emergency?
Any crime or incident where there is risk of injury or death or any in-progress crime.
Your 9-1-1 call will be prioritized based on the seriousness of the event you are reporting and based on what else is happening in the City at the same time.
To decide if you should call 9-1-1 simply remember - is it an emergency? An emergency is defined as something that is happening right now that is endangering a person or property and you can see it, hear it or smell it. Emergencies such as a theft in progress, an assault in progress, an impaired driver, etc. The key word for an emergency call is that it is "in progress".
For additional information see:
For all non-emergency incidents, where no suspect is present, call the Police non-emergency number (604) 278-1212.
Non-emergency calls are things such as noise complaints, a break and enter not in progress, mischief/damage to vehicles not in progress, driving complaints, etc.
Please contact the 24 hour City Emergency Line (604) 270-8721 for incidents such as: serious water and sewer problems, road obstructions, traffic signal malfunctions, downed trees, icy roads or other problems of this nature.
Report a Crime Online
Online crime reporting is available on the Richmond RCMP website for certain types of minor crime committed in British Columbia.
Reporting a crime online is only appropriate in non-urgent situations. Remember to always call 911 for emergencies.