Weather Response

	Heavy Rain Getting Ready for Rain What the City is Doing Drainage Tips for Property Owners
	Ice & Snow Resident's Guide to Winter Weather How the City Prepares for Snow Snow Response Route Map Sidewalk Clearance
	High Winds Prepare for Wind Report a Problem Report Power Outages
	Hot Weather Staying Safe in Hot Weather Extreme Heat Preparedness Guide Places to Cool Off in Richmond

Richmond Public Works Public Assistance

Contact Richmond's 24-Hour Public Works Dispatch: 604-270-8721

Report a Problem Online

• Downed or falling trees on public property
• Traffic light outages
• Flooding in intersections
• Water creating a hazard for motorists, such as blocking a lane or restricting visibility
• Water pooling that could cause property damage
• Drinking water discolouration
• Potholes, cracks and other problems with street surfaces, sidewalks, and curbs
• Other concerns of this nature
  

Please note that the blockage causing water pooling in your area may be somewhere else in the drainage system, so you may not see our crews, but they are working to fix the issue.

In Case of an Emergency

For a list of City of Richmond emergency contacts, see Who to Call in an Emergency