Program Registration
3 Ways to Register
- Select the Browse & Register button
- 604-276-4300, Mon-Fri, 8:30am-5:00pm (excluding statutory holidays)
- In-person at any community facility. Note: Debit, cheque and cash are also accepted when registering in person
Prepare for registration by reviewing this important information regarding changes to swim lessons.
Transition from Red Cross Swim Kids to Lifesaving Society's Swim for Life Program
On January 1, 2023, the City of Richmond transitioned from the Canadian Red Cross Swim Kids program to the Lifesaving Society’s Swim for Life program for lessons. The Swim Lesson Transition Chart outlines which level of the Swim for Life program swimmers will move into based on their current or previous Swim Kids Level.
Swim Lessons Transition Chart
Frequently Asked Questions - Swim Lessons Transition
Important Notice to Swim Parents and Adult Swimmers
Children and adults must have the required pre-requisite in order to successfully register into swim levels. Children and adults can only be registered in a class with a start date that is AFTER the last day of the class they are already registered in. Registrations that contravene this requirement will be cancelled.
Program Registration Help
For help registering for a program, watch step-by-step videos on how to set up an account and how to register for an activity with frequently asked questions about registration.
Specialty Information
Registered Visits
Registrations for the following week's Registered Visits start online and through the Registration Call Centre at noon on the Monday one week prior. For example, Registered Visits occurring during the week of Mon, Jun 19 to Sun, Jun 25 are available for registration as of noon on Mon, Jun 12.
Choose the Browse & Register button above and search Registered Visits by facility.
How to Cancel your Registered Visit
Can’t attend your pre-booked registered visit, court booking or fitness class? No problem.
Health & Safety Guidelines
All facilities and programs will meet strict health and safety guidelines as set out by local and provincial health authorities, and activities may be increased or decreased based on demand and public safety.
Note: While masks are no longer required, the wearing of masks is encouraged and appreciated in community and aquatic centres, arenas and ice centres, libraries, cultural and heritage locations, Fire-Rescue facilities and City Hall, as well as the Richmond Olympic Oval.
Refunds, Withdrawals & Transfer Guidelines
Call the Registration Call Centre at 604-276-4300, Monday to Friday, 8:30am to 5:00pm (excluding statutory holidays) to receive a refund or to withdraw or transfer from a class or program.
Read Refunds, Withdrawals and Transfer Guidelines for further guidelines.
Contact Info
Email: reghelp@richmond.ca