Contact Us
Responsibility for environmental issues is divided among various local, regional, provincial, and federal agencies. The following list should help you reach the right source of help. To view City Department Contacts see Sustainability & District Energy.
| Inquiry | Contact Agency | Contact Information |
|---|---|---|
| Air Quality | ||
| Report air quality complaints | Metro Vancouver | 604-436-6777 |
| Composting | ||
| Purchasing a compost bin | City of Richmond: Environmental Programs |
604-276-4010 |
| How to compost? | Metro Vancouver | 604-736-2250 (Compost Hotline) |
| Contaminated Soil | ||
| Provincial Government: Ministry of Environment | 604-582-5200 | |
| Environmental Health | ||
| Inquiries | Richmond Environmental Health | 604-233-3147 |
| Environmental Sensitive Areas | ||
| Including obtaining development permits for working in or adjacent to an ESA | City of Richmond: Policy and Planning Department |
604-204-8639 |
| Nature Park | ||
| City of Richmond: Richmond Nature Park | 604-238-6188 | |
| Noise | ||
| Airport-related noise | Vancouver Airport Authority | 604-207-7097 |
| Noise originating from City activity | City of Richmond: Engineering Department | 604-276-4189 |
| Recycling | ||
| City recycling services, including recycling depot information | City of Richmond: Environmental Programs | 604-276-4010 |
| How to recycle a certain material (e.g., paint, tires, batteries, etc.) | Recycling Council of BC | 604-732-9253 (RCBC Recycling Hotline) |
| Spills and Pollution Incidents | ||
| Emergency spills |
City Emergency Services | 911 |
| Non-emergency spills, Illegal dumping, discharges, littering | City of Richmond: Public Works Dispatch |
604-270-8721 (24 hour service) |
| Stewardship Opportunities | ||
| Partners for Beautification (adoption programs) | City of Richmond: Parks Department |
604-244-1208 |
| Trees | ||
| Concerns of trees on private property | City of Richmond: Community Bylaws | 604-247-4684 |
| Concerns of trees on City property | City of Richmond: Parks Department |
604-270-8721 (24 hour service) |
| Water Services | ||
| Drinking water health-related concerns | Richmond Environmental Health | 604-233-3147 |
| Water sprinkling restrictions | City of Richmond: Water Services Department | 604-276-4355 (Sprinkler Use Information Line) |
| Other water servicing inquiries | City of Richmond: Public Works Dispatch |
604-270-8721 (24 hour service) |
| Wildlife | ||
| Wildlife inquiries | Provincial Government: Ministry of Environment | 604-582-5200 |
| Other | ||
| Environmental Inquiries | City of Richmond: Customer Service | 604-276-4000 |