Customer Feedback

Do you have a question or concern? Browse our collection of articles to see if your question has already been answered or addressed.

Browse the Knowledge Base

If you are a witness you may be eligible for a reward, if you know of someone illegally dumping and you report what you saw.

Report Illegal Dumping

Use this form if you wish to request a service such as recycling box or tree trimming or report a common problem such as potholes, noise, parking, or garbage issues, or any other types of concerns.

Request a Service or Report a Problem

Use this form if you would like to provide feedback on accessibility in Richmond, including barriers to City programs, services, information and the built environment. Staff will review and forward feedback to the appropriate City department for further action.

Submit Feedback About Accessibility

Use this form if you have questions or feedback regarding this website, GIS or other City services provided on the Internet.

Submit Website Feedback

Use this form if you would like to submit a general comment or compliment, or ask a question.

Submit a Comment, Compliment, Or Question