Manage Your Utility Account

How Much Do I Owe?

The amount owing on your utility account is indicated on your invoice that is mailed to property owners. The discounted amount is due if payment is received on or before the due date. The gross amount is due if payment is made after the due date.

Option 1: MyRichmond Account

Already registered? Log in to your account to view your utility and property tax balance online at:


If you do not already have an account, you can register by clicking "Create your MyRichmond account today" on the login page.

By linking your property account (which includes your utility account) to your MyRichmond account you will be able to:

  1. View your account information - past bills and current bills
  2. Find out whether you have claimed your Home Owner Grant
  3. View your current and previous property assessment value

Option 2: My Property Account

Log in to your My Property Account to view your utility account balance, metered consumption, property tax balance and payment history online:

My Property Accounts