The City of Richmond has launched a new online permit portal, providing customers with the flexibility to apply for and manage their building-related permits online, eliminating the need to visit City Hall in-person.

MyPermit streamlines the trades permitting process for simple permit types, such as plumbing and gas permits, through a convenient, online self-service option. Applicants will also be able to make online payments and review the status of their application in real-time. 

“The MyPermit platform is a key milestone in the Council-approved Permitting Optimization Project and a further step toward streamlining permit applications to improve accessibility for business owners and developers,” said Mayor Malcolm Brodie. “The City has again demonstrated its commitment to convenience and efficiency by leveraging technology to improve the customer experience and reduce the processing time for building and development related applications.”

Beginning Monday, November 20, trades contractors and permit applicants can access MyPermit by logging on to MyRichmond (richmond.ca/myrichmond) to apply for a new plumbing or gas permit. MyRichmond is the City’s portal for accessing a number of City services online and MyPermit is a new tool available within that platform. This design provides users with a consistent and streamlined experience accessing City services.

Enhancements to the MyRichmond mobile application are also being released, which will allow applicants to manage permits from their phone or tablet. 

The introduction of MyPermit to the MyRichmond portal is significant contribution to the ongoing implementation of the City’s Digital Strategy, which aims to make numerous City functions available online through a single, seamless point of entry. For more information and to sign up for MyRichmond / MyPermit, visit MyRichmond (richmond.ca/myrichmond).