Resources & Supports

In partnership with the City, The Progressive Housing Society operates a Drop-In Centre at the centrally located Brighouse Pavilion at 7840 Granville Avenue. The Drop-In Centre welcomes people who are at risk of or experiencing homelessness on a drop-in basis. The Drop-In Centre is open Monday to Friday from 9:00am to 4:00pm, providing daytime support such as access to computers and the internet, computer literacy training, harm reduction and substance use information and referrals, service navigation, support looking for housing, as well as warm drinks, snacks and lunches. The Drop-In Centre also offers showers and laundry services.

Contact information: rdistaff@progressivehousing.net or call 604-644-1418

The City of Richmond’s Homelessness Outreach Team provides community-based street outreach to people experiencing homelessness. Outreach Workers are available during the day, evening and on weekends. Outreach Workers work directly in the community to provide people with access to supports, information and assistance without having to travel to a specific location.

Supports that Outreach Workers may provide include:

• Information about finding emergency shelter for a place to sleep, eat and wash.
• Immediate help such as referrals to Richmond Hospital Emergency or Richmond Urgent Care locations and/or emergency first aid.
• Emotional support and, where requested, connections to culturally appropriate services.
• Assistance accessing government services such as income assistance, disability benefits, and old age pension.
• Assistance obtaining government identification.
• Connections to programs that support housing stability, such as rent supplements and referrals to supportive housing.
• Referrals to access health care and harm reduction supplies, counselling, addiction recovery and treatment programs, as well as clothing and meal programs.