The 2023 Community Services Needs Assessment Study is underway. Through a telephone or online survey, Richmond residents are encouraged to share their opinions and provide valuable feedback on facilities, programs and services delivered by the City’s Community Services Division and its Community Association and Society partners. 

“Our City’s parks, libraries, recreation, arts, culture and heritage facilities, programs and services play an important role in contributing to the well-being of our community,” said Mayor Malcolm Brodie. “As Richmond neighbourhoods continue to grow and change, it is vital for us to have current feedback from residents about their evolving participation and needs. I encourage all community members to participate in the telephone survey if contacted, or participate through the online survey.”

There are two ways for the public to participate:

• A telephone survey, with the goal of reaching 1,000 residents, will begin on Thursday, February 16. On behalf of the City, Oraclepoll Research will be contacting Richmond households with interviewers fluent in English, Mandarin and Cantonese.
• An online survey at Let's TalkRichmond will be open to everyone Thursday, February 16 through Sunday, March 12, 2023. The online survey is available in English as well as Simplified and Traditional Chinese.

Information gathered will provide valuable insights into planning and delivering future Community Services facilities and programs to enhance community well-being as the city continues to grow and transform. 

Visit Let's Talk Richmond for information on the project along with the online survey and project contact information.