Richmond launches online business licence portal

11 July 2022

The City of Richmond today launched a new online business licencing portal, providing new and existing business owners the ability to conveniently apply for, update, and renew their licences.

MyBusiness is part of the City’s MyRichmond portal and will make the business licensing process easier by using an online self-service option that avoids the need to come to City Hall.

“The City is always looking for new ways to support the business community and streamline how businesses connect with City Hall,” said Mayor Malcolm Brodie. “The MyBusiness platform makes City licensing services available 24/7 and reflects our commitment to using digital tools to improve the efficiency and effectiveness of City services and better serve residents of Richmond.”

Beginning Monday, July 11, business owners can access MyBusiness by logging on to MyRichmond and identifying their license need, whether it be applying for a new license or simply renewing or modifying an existing one.

MyRichmond is the City’s portal for accessing an array of City services in one place, with one password. It provides one customer profile for each Richmond resident or business person. Services available on MyRichmond include specific property tax and utility information, garbage and recycling schedules, and recreational program registration.

The addition of MyBusiness to the MyRichmond portal is part of the ongoing implementation of the City’s Digital Strategy, which aims to make numerous City functions available online through a single, seamless point of entry. For more information and to sign up for MyBusiness, go to MyRichmond.